Terms of Service

Welcome to Trimly. These Terms of Service ("Terms") govern your access to and use of the Trimly website, mobile application, and services. Please read these Terms carefully before using our services.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.

Changes to Terms

We may modify these Terms at any time. If we make changes, we will provide notice by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after the changes are made constitutes your acceptance of the updated Terms.

Using Our Services

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.

Account Registration

To use certain features of our services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for safeguarding your account credentials and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

Booking and Cancellation

Booking Services

When you book a service through Trimly, you are entering into an agreement with the salon or spa providing the service, not with Trimly. We act as an intermediary between you and the service provider.

Cancellation Policy

Cancellation policies vary by service provider. Please review the specific cancellation policy before booking a service. In general, cancellations made less than 24 hours before the appointment time may be subject to a cancellation fee.

Payment Terms

Pricing

All prices listed on our platform are set by the service providers. Prices may change at any time at the discretion of the service provider.

Payment Processing

We use third-party payment processors to process payments. By using our services, you agree to comply with the terms and conditions of these payment processors.

Refunds

Refund policies vary by service provider. Please contact the service provider directly for refund requests.

User Content

Our services may allow you to post, upload, or submit content, such as reviews, comments, and photos. You retain ownership of any intellectual property rights in the content you post.

By posting content, you grant us a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, display, reproduce, and distribute your content in connection with our services.

Prohibited Conduct

You agree not to:

Use our services for any illegal purpose
Violate any applicable law or regulation
Impersonate any person or entity
Harass, abuse, or harm another person
Send spam or other unsolicited messages
Interfere with the proper functioning of our services
Attempt to access areas of our services that you are not authorized to access

Termination

We may terminate or suspend your access to our services at any time, without prior notice or liability, for any reason, including if you breach these Terms.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.

Limitation of Liability

To the maximum extent permitted by law, in no event will Trimly be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

Governing Law

These Terms and your use of our services will be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law.

Dispute Resolution

Any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration in New Delhi, India, in accordance with the Arbitration and Conciliation Act, 1996.

Entire Agreement

These Terms constitute the entire agreement between you and Trimly regarding your use of our services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter of these Terms.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@gettrimly.com
Phone: +91 98765 43210
Address: 123 Main Street, Connaught Place, New Delhi, 110001, India